Shipping and Delivery

• Eligibility: We offer free standard shipping on all orders within India.
• Processing Time: Orders are processed within 1-2 business days as per availability. You will receive a confirmation email with tracking information once your order has been shipped.
• Delivery Time: Orders are typically delivered within 5-7 business days. Delivery times may vary based on the location and any unforeseen delays.

International Shipping

• Availability: We ship internationally. Our courier partners vary for each country.
• Shipping Charges: Our international shipping fee is approx $20 - $25 USD based on the location and weight.
• Delivery Time: International orders are typically delivered within 10-15 business days, depending on the destination and customs processing times.

Order Processing

• Processing Time: Orders are processed within 1-2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.
• Business Days: Orders are processed and shipped on business days (Monday to Saturday, excluding holidays).

Tracking Your Order

• Tracking Information: Once your order is shipped, you will receive an email with the tracking number and a link to track your shipment.
• Updates: You can also track your order status through your account on our website.

Delivery Issues

• Incorrect Address: Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
• Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at hello@erastories.in. We will assist you in resolving the issue.